week 4
1. Pre-session Activity:
YouTube Video - 10 ways to have a better
conversation | Celeste Headlee
Self-Reflections/Takeaways-
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Today we are more divided than what we ever used to be.
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We are not willing to compromise and that means we are not listening to each other.
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The balance between talking and listening is most important in conversation and that balance, we have lost today.
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True listening is setting aside oneself.
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Whenever you enter into a conversation, assume that you have something to learn, because everyone you will ever meet knows something that you don’t.
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You have to let go certain thoughts that enter your mind while you are communicating.
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Always try to be you, don’t fake anything ever.
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Talk and listen to people and most importantly, be prepared to be amazed.
2. Post-session Activity:
Think of ways how you could have handled an unpleasant communication encounter better. (Individual Presentations/ Audio Assignments)
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An unplesant communication can be handled if you follow the following simple tips.
Here are 5 tips to help you deliver bad news:
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Firstly,Speak in a calm, clear voice.
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Secondlly,Give background information and explain why this happened.
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Also try to Show some empathy.
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You can even Offer solutions to make the situation better.
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Remember to Focus on the positive and talk about what possible good could come of this situation.
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Here is my Audio presentation:
3. Pre-session Activity:
Self-Reflection Exercise - Recall and share one of your
most interesting conversations with family/ friends (that didn’t go well as desired). What factors do you think were responsible for that? (Individual Presentations/ Audio Assignments)
Here is my Individual presentation:
4. Post-session Activity:
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Self-Reflection Exercise - Recall and share
one of your most interesting conversationswith family/friends (that didn’t go well as desired).
How could you have handled it better?(Individual Presentations/ Audio Assignments)
Here is my Audio presentation:
Self Reflections on Synchronous Sessions Of Week 4
In this week we learnt about Internal & External Factors that affect Communication-Noise.
I came to realise that barriers to effective communication will reduce productivity within the firm and, if serious, may cause diseconomies of scale in a firm.I also understood one thing that giving feedback to others and to yourself can help you to get better at communication.While giving feedback to others we should be specific ,descriptive , positive ,constructive , realistic etc. And while giving feedback to ourselves , we should try to set goals and identify our strenghts and weaknesses.Rekha Ma’am explained all these things so nicely .
Formative feedback by ma'am
